Shipping

Shipping Costs

Shipping costs are calculated at checkout. You are able to view shipping costs prior to purchase.

Canada
Free Shipping for orders under $11

$5.50 Flat Rate Shipping for orders over $11
(*tracking not included)

United States
Free Shipping for orders under $11

$5.50 Flate Rate Shipping
(*tracking not included)

International
$11 Flat Rate Shipping
(*tracking not included)

Custom Fashion Illustration Orders
$15 Flat Rate Shipping – Worldwide
(tracking included)

Shipping Carriers

Shipments are made via Canada Post.

Duties & Taxes

All duties and taxes upon entry into the destination country are the responsibility of the customer and must be paid at the time of delivery. Please contact your local customs office for more information.

Élana Camille Creates & Élana Camille shall not be held liable or responsible for any damages incurred through shipping/delivery, as it is out of our control. Should your item arrive damaged, please email [hello@elanacamille.com] and we will begin an inquiry.

Élana Camille Creates & Élana Camille is not responsible for incorrect or missing address information, unavailability or refusal to accept delivery of the shipment.

Multiple Items in an Order

When a single order includes multiple items, the shipping and handling charge applies to the entire order and not each individual item.

If an order includes a custom item or custom illustration. Shipping policy will apply to the custom item and all items will ship together in one order.

Holiday Orders

Last day for holiday shipping (*excluding custom orders): December 11th for Canada & United States. International December 9th.

*There may be additional shipping costs for custom orders in order to ship for the holidays (tracking number included). 

Please note that I do my best to get orders processed as quickly as possible. Delivery times vary depending on country & time of year.

Processing & Shipping Time

Please allow 3-5 days for order processing.

Canada
Delivery Time Estimate: 3-5 DAYS

United States
Delivery Time Estimate: 1-2 WEEKS

International
Delivery Time Estimate: 2-4 WEEKS

Please note that these delivery times are estimates from Canada Post & we cannot guarantee them.

All orders are shipped by regular mail to keep shipping costs low. This means that tracking numbers are not always available.

 

 

 

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